The right approach to SaaS sales, onboarding, CS, and patents

Last week we met with a SaaS business that in our view is doing literally everything right.  Below some of my notes which I think any software executive will find helpful.   Customer Success.  At this company, customer success reps……

Read More


The chances you won’t be the CEO at exit

When you finally exit or IPO, will you be the CEO or will someone else be running the company? It’s a great question so we dug into 105 IPO’s to figure it out.  Specifically, we looked at the CEO at……

Read More


The Series A Report

What valuations are founders asking for when they raise their Series A? Since May 2018, we’ve had conversations with 275 companies about their Series A rounds.  Below is aggregate data on these 275 raises with names redacted to preserve confidentiality. ……

Read More


Where are consumer tech valuations

We follow 59 publicly traded consumer tech companies (B2C) in industries like social media, marketplaces, subscription, and ecommerce.  Given the diversity of industries, the multiples vary (enterprise value/revenue).  Below is the data along with a few observations.     Social……

Read More


SaaS valuations are steady

SaaS multiples look steady: of the 82 SaaS companies we follow, the average public SaaS business is trading at 10.03x revenue while the median is 7.72x.  Interestingly, the gap between the average and median has never been larger for the……

Read More